To change the amount of time to wait until your mobile number starts ringing, click on the “Advanced call timing” link at the bottom of the Additional Phone options.

If your office line is called outside of these specified work hours then your mobile phone will not ring and the person calling will get your voicemail if no one picks up. Here you can specify which days and times Single Number Reach is active.

If you want to specify work hours for Single Number Reach, then click on the box with the + on it next to “Work Hours”. When this option is checked and someone calls your office phone line, it will ring your office line first and then also ring your mobile phone so that the call can be answered from either line. Once logged into the MyPhone site, click on the + button under “Additional Phones”:Įnter in your mobile phone number and check the box for “Enable Single Number Reach”. To configure Single Number Reach, go to Cisco's Self Care Portal and login with your NetID username and password: When just call forwarding is setup, only the number that the calls are forwarded to will ring. Single Number Reach works similar to call forwarding, but it allows for both your office phone and your mobile phone to ring which may be preferable for a hybrid work situation.

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